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Samsung 4C: Not filling error

Source: Samsung support page (opens in a new tab) ↗ · Updated

Status code4CSamsung
What does Samsung 4C mean?

Not filling error: water is not entering the washer correctly.

Homeowner part this code names: washing machine water inlet hoses.

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Basic checks first: jump to safe DIY steps Equipment type: washing machine
How it shows: Washer display shows 4C (also shown as 1 4C, nF or 4E on some models)

Same characters, different appliance: Samsung 4C on a dishwasher is a different fault. Samsung dishwasher 4C.

Likely causes

  • Hot and cold supply hoses connected to the wrong inlets, or hot not connected (the error can appear even on cycles labeled Cold)
  • Supply hoses bent or kinked
  • Water valves not fully open
  • Drain hose not inserted properly or kinked
  • Debris blocking the inlet filters

How to fix 4C: safe DIY steps

  1. Make sure the hot and cold supply hoses go to the correct inlets (hot to hot, cold to cold) and are not bent or kinked. Do not use Flood Safe hoses
  2. Open the water valves completely and leave them open while the washer runs
  3. Check the drain hose is inserted properly and not kinked (6 to 8 inches into the drain pipe). Do not remove the screw on the back that holds the drain hose
  4. Unplug the washer or flip its breaker for 1 minute, restore power and try a cycle
  5. To check for debris, turn the supply valves off, disconnect the hoses from the back of the washer, look inside the connections and carefully clean the filters; open the valves fully again after reconnecting
Safety firstUnplug the washer (or switch off its breaker) and close the water taps before you reach behind it, handle hoses or open a filter. Water left from a recent hot cycle can be very hot, so let it cool first. Never bypass the door lock. Motor, pump, valve, sensor and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

If 4C continues, Samsung says to request service through its Support Center.

Request Samsung service (official service page, opens in a new tab) ↗

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Parts & tools for this fix

Taken from this code's causes or steps. A search link opens Amazon results and does not confirm a fit. Check the model number in the manual.

Washer drain hose: guide

In this code: Drain hose not inserted properly or kinked

See the guide for what to look for when buying one.

Washer water inlet hoses: guide

In this code: Hot and cold supply hoses connected to the wrong inlets, or hot not connected (the error can appear even on cycles labeled Cold)

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