Not filling error: water is not entering the washer correctly.
Homeowner part this code names: washing machine water inlet hoses.
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Same characters, different appliance: Samsung 4C on a dishwasher is a different fault. Samsung dishwasher 4C.
Likely causes
- Hot and cold supply hoses connected to the wrong inlets, or hot not connected (the error can appear even on cycles labeled Cold)
- Supply hoses bent or kinked
- Water valves not fully open
- Drain hose not inserted properly or kinked
- Debris blocking the inlet filters
How to fix 4C: safe DIY steps
- Make sure the hot and cold supply hoses go to the correct inlets (hot to hot, cold to cold) and are not bent or kinked. Do not use Flood Safe hoses
- Open the water valves completely and leave them open while the washer runs
- Check the drain hose is inserted properly and not kinked (6 to 8 inches into the drain pipe). Do not remove the screw on the back that holds the drain hose
- Unplug the washer or flip its breaker for 1 minute, restore power and try a cycle
- To check for debris, turn the supply valves off, disconnect the hoses from the back of the washer, look inside the connections and carefully clean the filters; open the valves fully again after reconnecting
Capacitors can hold a charge after the power is off. Safety terms.
When to call a pro
If 4C continues, Samsung says to request service through its Support Center.
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Parts & tools for this fix
Taken from this code's causes or steps. A search link opens Amazon results and does not confirm a fit. Check the model number in the manual.
Washer drain hose: guide
In this code: Drain hose not inserted properly or kinked
See the guide for what to look for when buying one.
Washer water inlet hoses: guide
In this code: Hot and cold supply hoses connected to the wrong inlets, or hot not connected (the error can appear even on cycles labeled Cold)
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