Samsung bE2: Jammed button error

Source: Samsung support page (opens in a new tab) ↗ · Updated

Status codebE2Samsung
What does Samsung bE2 mean?

Jammed button error: a button on the control panel is detected as stuck or continuously pressed.

Basic checks first: jump to safe DIY steps Equipment type: washing machine
How it shows: Washer display shows bE2 (also shown as E2, 6E2, BE2 or 8E2 on some models)

Likely causes

  • A control panel button stuck or held in
  • A damaged button
  • On some models BE2 (8E2) is a MEMS sensor error instead, not a jammed button

How to fix bE2: safe DIY steps

  1. Power off the washer
  2. Touch every button on the panel one at a time, working each one back and forth to reach all its edges before releasing it
  3. Power the washer back on and check whether the code has cleared
  4. If your display shows BE2 or 8E2, check your user manual: on some models that is a MEMS sensor error. Samsung's basic steps for it are to power off for 2 to 3 minutes, power back on and restart the cycle
Safety firstUnplug the washer (or switch off its breaker) and close the water taps before you reach behind it, handle hoses or open a filter. Water left from a recent hot cycle can be very hot, so let it cool first. Never bypass the door lock. Motor, pump, valve, sensor and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

If any button is damaged, or the code returns after you power the washer back on, Samsung says to request service.

Request Samsung service (official service page, opens in a new tab) ↗

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