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Samsung SUd: Excessive suds error

Source: Samsung support page (opens in a new tab) ↗ · Updated

Status codeSUdSamsung
What does Samsung SUd mean?

Excessive suds error: the washer detected over-sudsing and stops for a short period to let the suds dissipate, then continues the cycle automatically.

Homeowner part this code names: HE laundry detergent.

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Basic checks first: jump to safe DIY steps Equipment type: washing machine
How it shows: Washer display shows SUd (also shown as 5UD, Sd, 5d, SUdS or 5Ud5 on some models)

Likely causes

  • Incorrect use of detergent (too much, or a non-HE detergent)

How to fix SUd: safe DIY steps

  1. Let the washer pause; the cycle continues automatically afterwards, and the code may flash again at the end as a reminder
  2. Next time use less detergent and make sure it is HE detergent
Safety firstUnplug the washer (or switch off its breaker) and close the water taps before you reach behind it, handle hoses or open a filter. Water left from a recent hot cycle can be very hot, so let it cool first. Never bypass the door lock. Motor, pump, valve, sensor and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Samsung says this code does not indicate that service is needed.

Request Samsung service (official service page, opens in a new tab) ↗

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Parts & tools for this fix

Taken from this code's causes or steps. A search link opens Amazon results and does not confirm a fit. Check the model number in the manual.

HE laundry detergent: guide

In this code: Incorrect use of detergent (too much, or a non-HE detergent)

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