Status codeUESamsung
What does Samsung UE mean?
Unbalanced load error: the load is unbalanced inside the tub. Ur means the washer will add water, try to rebalance the load and retry the spin; Ur does not mean there is a problem.
Basic checks first: jump to safe DIY steps Equipment type: washing machine
How it shows: Washer display shows UE (also shown as Ub, U6, Ur, 1 Ub or 1U6 on some models)
Likely causes
- Unbalanced or tangled load in the tub
How to fix UE: safe DIY steps
- Untangle and rearrange the laundry so it is more balanced in the tub
- Close the door and restart the cycle (press Start)
Safety firstUnplug the washer (or switch off its breaker) and close the water taps before you reach behind it, handle hoses or open a filter. Water left from a recent hot cycle can be very hot, so let it cool first. Never bypass the door lock. Motor, pump, valve, sensor and control-board repairs belong to a qualified appliance technician.
Capacitors can hold a charge after the power is off. Safety terms.
When to call a pro
If you keep getting this error, follow Samsung's "Washer won't spin" guide.
Request Samsung service (official service page, opens in a new tab) ↗Email me this fix
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