Motor error: Samsung lists 3C, 3E, E3 and 1 3C as a motor error. On some models 3E is a voltage error instead, so check your user manual.
Same characters, different appliance: Samsung 3C on a dishwasher is a different fault. Samsung dishwasher 3C.
Likely causes
- A motor error detected by the washer, the meaning Samsung gives
How to fix 3C: safe DIY steps
- Power off the washer for 2-3 minutes
- Power it back on
- Restart the cycle
- If the error continues, request service through Samsung's Support Center
Capacitors can hold a charge after the power is off. Safety terms.
When to call a pro
Samsung gives 3C no specific troubleshooting beyond the power cycle and restart; if it keeps returning, request service. Samsung's Smart Install self-test shows 3C when its high-speed spin check fails, but Samsung says not to run Smart Install while the washer is already showing an error code. If your manual lists 3E as a voltage error, use the 9C1 voltage-error page instead.
Request Samsung service (official service page, opens in a new tab) ↗Email me this fix
We save your email and this page. Nothing is emailed. We'll only use your email for this request.