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LG IE: Water inlet error

Source: LG support page (opens in a new tab) ↗ · Updated

Status codeIELG
What does LG IE mean?

Water inlet error: the tub did not fill to an adequate level within the set time.

Homeowner part this code names: washing machine water inlet hoses.

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Basic checks first: jump to safe DIY steps Equipment type: washing machine
How it shows: Washer display shows IE (also shown as E02 or E10 on some models)

Same characters, different appliance: LG IE on a dishwasher is a different fault. LG dishwasher IE.

Likely causes

  • Water supply cut off, faucet turned off, or the supply hose is not connected
  • Supply hose pressed or bent
  • Supply hose or faucet frozen in cold weather
  • Possible fault in the water supply valve if the checks below do not fix it

How to fix IE: safe DIY steps

  1. Check that the water supply hose is connected to the faucet and that the faucet is open (turn it anti-clockwise to open)
  2. Unfold the supply hose if it is pressed or bent (the washer can shift during washing and spinning and bend it)
  3. In freezing weather, disconnect the hose from the washer and open the faucet to see whether water comes out. If not, wrap a towel soaked in hot water around the faucet for 5 minutes, and thaw the disconnected hose with warm water at 50°C (122°F) or lower. Reconnect only when it is completely free of ice
  4. Clean the water supply filter: turn the faucet off, separate the hose end, pull the filter out with your fingers or pincers, remove rust, sand or stones, and put the filter back before reconnecting the hose
Safety firstUnplug the washer (or switch off its breaker) and close the water taps before you reach behind it, handle hoses or open a filter. Water left from a recent hot cycle can be very hot, so let it cool first. Never bypass the door lock. Motor, pump, valve, sensor and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

If IE remains after these checks, LG says the water supply valve may be malfunctioning; request LG service.

Request LG service (official service page, opens in a new tab) ↗

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