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Trane E15: Personality module and control data are both corrupted

Source: Trane manual (PDF) (opens in a new tab) ↗ · Updated

Status codeE15Trane
What does Trane E15 mean?

Personality module and control data are both corrupted.

Call a pro: jump to when to call a pro Equipment type: furnace
How it shows: 7-segment display on a Trane S9V2 two-stage variable-speed furnace (Service Facts S9V2-SF-2A-EN): E15

Likely causes

  • Personality module corrupted
  • Faulty integrated furnace control

Safe checks for E15

  1. Write down E15. The troubleshooting step shown for fault 15 is to disconnect power
  2. Technicianthe chart's possible causes are a corrupted personality module and a faulty IFC. It does not list a filter or a gas-valve check
Safety firstIf you smell gas, do not touch any electrical switch or use a phone in the building; leave immediately and call your gas supplier from outside. Turn off electrical power at the furnace switch or breaker before opening any panel, and never bypass or jumper a limit, rollout or pressure switch. Gas valve, burner, venting, wiring and control-board work should be done by a licensed HVAC technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Call a licensed HVAC technician. E15 is corrupted unit data on both the personality module and the control.

Find a Trane dealer (official locator, opens in a new tab) ↗

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Parts & tools for this fix

Taken from this code's causes or steps. A search link opens Amazon results and does not confirm a fit. Check the model number in the manual.

Furnace and AC air filter: guide

Technician step in this code: the chart's possible causes are a corrupted personality module and a faulty IFC. It does not list a filter or a gas-valve check

See the guide for what to look for when buying one.

Furnace control board and low-voltage fuse: guide

In this code: Parts list for this code: Integrated furnace control

This one is for a technician to test or replace, so we only explain it and do not link to buy it.

Related Trane codes

E11Gas-valve relay fault, or 24 VACE12Open fuseE13Blower does not match the personalityE14Personality module missingE17No return signal from the blowerE18Control does not see its own

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