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Samsung HC: High temperature heater error

Source: Samsung support page (opens in a new tab) ↗ · Updated

Status codeHCSamsung
What does Samsung HC mean?

High temperature heater error: Samsung says the temperature inside the dishwasher is too hot.

Homeowner part this code names: dishwasher detergent.

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How it shows: Dishwasher display shows HC

Likely causes

  • The temperature inside the dishwasher is too hot, the cause Samsung gives

How to fix HC: safe DIY steps

  1. Switch the power to the dishwasher off for 30 seconds at the circuit breaker, then switch it back on
  2. Empty the dishwasher
  3. Fill the detergent drawer, then start a Normal cycle
  4. If HC occurs again, request service through Samsung's Support Center
Safety firstSwitch the dishwasher off at its breaker before you reach into the base or remove a filter or cover, and let the tub and water cool after a cycle. Watch for sharp debris. Pump, heater, valve and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Not the same as HE. Samsung's HE means the inside temperature is being detected incorrectly, and its steps do not start with the 30-second breaker reset that HC starts with. Not the same as 3E, which is a hot water supply above 176°F. Rotary 1E uses the same breaker, empty, detergent and Normal-cycle steps as HC, but 1E on a Waterwall model is a clogged filter instead. Read the characters on the display.

Request Samsung service (official service page, opens in a new tab) ↗

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Dishwasher detergent: guide

In this code: Fill the detergent drawer, then start a Normal cycle

See the guide for what to look for when buying one.

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