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Samsung HE: Heater error

Source: Samsung support page (opens in a new tab) ↗ · Updated

Status codeHESamsung
What does Samsung HE mean?

Heater error: Samsung says the temperature inside the dishwasher is being detected incorrectly.

Homeowner part this code names: dishwasher detergent.

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How it shows: Dishwasher display shows HE

Likely causes

  • The dishwasher is reading its inside temperature incorrectly, the cause Samsung gives

How to fix HE: safe DIY steps

  1. Empty the dishwasher
  2. Add detergent, then run a Normal cycle
  3. Not the same as HC: Samsung's HC means the temperature inside is too hot, and its steps start with a 30-second breaker reset
Safety firstSwitch the dishwasher off at its breaker before you reach into the base or remove a filter or cover, and let the tub and water cool after a cycle. Watch for sharp debris. Pump, heater, valve and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

If HE still occurs, Samsung says to switch off power to the dishwasher at the circuit breaker and request service.

Request Samsung service (official service page, opens in a new tab) ↗

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Parts & tools for this fix

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Dishwasher detergent: guide

In this code: Add detergent, then run a Normal cycle

See the guide for what to look for when buying one.

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