American Standard E2.3: 1st stage gas valve was not energized when it should be, and that

Source: American Standard manual (PDF) (opens in a new tab) ↗ · Updated

Status codeE2.3American Standard
What does American Standard E2.3 mean?

1st stage gas valve was not energized when it should be, and that fault was exceeded after 10 times.

How it shows: 7-segment display on an American Standard S9V2 two-stage variable-speed furnace: E2.3

American Standard S9V2 E2.3 means the 1st stage gas valve was not energized when the control expected it, and that happened until the count passed 10. It is not E7.1, which is the same valve energized when it should be off. Do not jumper the valve. The heating sequence closes the valve relay only after ignitor warm-up.

Likely causes

  • 1st stage gas valve not energized on a call when the control expected it

Safe checks for E2.3

  1. Do not jumper the gas valve to force heat
  2. Technicianthe sequence says the 1st stage gas valve relay closes after ignitor warm-up. E2.3 is that valve not being energized
Safety firstIf you smell gas, do not touch any electrical switch or use a phone in the building; leave immediately and call your gas supplier from outside. Turn off electrical power at the furnace switch or breaker before opening any panel, and never bypass or jumper a limit, rollout or pressure switch. Gas valve, burner, venting, wiring and control-board work should be done by a licensed HVAC technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Call a licensed HVAC technician. E2.3 is the gas-valve circuit, not a filter code.

Find a American Standard dealer (official locator, opens in a new tab) ↗

Email me this fix

We save your email and this page. Nothing is emailed. We'll only use your email for this request.

Privacy. Deletion requests go to the address on that page.

Request a filter and maintenance reminder

We save your email, this page, and the interval you pick. Nothing is emailed. We'll only use your email for this request.

Privacy. Deletion requests go to the address on that page.

Related American Standard codes

All American Standard codes →Browse every code