Status codeHELG
What does LG HE mean?
Heater error: the heater that heats the dishwasher's water is not heating it, or the water overheated above 90°C (194°F).
Call a pro: jump to when to call a pro Equipment type: dishwasher
How it shows: Dishwasher display shows HE
Likely causes
- Heater malfunction: the water supplied to the dishwasher is not being heated
- Water overheated above 90°C (194°F)
Safe checks for HE
- Try one reset: press Power to turn the dishwasher off
- Switch off the dishwasher's circuit breaker for 10 seconds
- Restore power and try to run another cycle
- If HE appears again, request LG service
Safety firstSwitch the dishwasher off at its breaker before you reach into the base or remove a filter or cover, and let the tub and water cool after a cycle. Watch for sharp debris. Pump, heater, valve and control-board repairs belong to a qualified appliance technician.
Capacitors can hold a charge after the power is off. Safety terms.
When to call a pro
LG says HE requires inspection by a service technician if it returns after a reset. A related code, tE, points to the temperature sensor and also needs a technician.
Request LG service (official service page, opens in a new tab) ↗Email me this fix
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