Bosch E21: Heat pump blocked

Source: Bosch support page (opens in a new tab) ↗ · Updated

Status codeE21Bosch
What does Bosch E21 mean?

Heat pump blocked: Bosch says E21 means the dishwasher's heat pump is blocked.

How it shows: Dishwasher display shows E21

Likely causes

  • A blocked heat pump, the cause Bosch gives

How to fix E21: safe DIY steps

  1. Reset power at the breaker: switch it off for 30 seconds, then back on
  2. If E21 is not resolved, call Bosch Customer Support (1-800-944-2904) with your model number ready
Safety firstSwitch the dishwasher off at its breaker before you reach into the base or remove a filter or cover, and let the tub and water cool after a cycle. Watch for sharp debris. Pump, heater, valve and control-board repairs belong to a qualified appliance technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

If the 30-second breaker reset does not clear E21, Bosch says to call Customer Support. Bosch lists other heat pump codes separately: E01 (heat pump motor circuit fault at the main control board), E09 and E20 (heat pump internal heater fault) and E12 (limescale build-up in the heat pump, which is fixed by descaling).

Request Bosch service (official service page, opens in a new tab) ↗

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