Fujitsu 11: Serial communication error

Source: Fujitsu manual (PDF) (opens in a new tab) ↗ · Updated

Status code11Fujitsu
What does Fujitsu 11 mean?

Serial communication error: the indoor unit is not receiving the serial signal from the outdoor unit. The operation lamp blinks once and the timer lamp blinks once.

How it shows: ASUG09LZAS, ASUG12LZAS or ASUG15LZAS. Operation lamp (green) blinks 1 time, timer lamp (orange) blinks 1 time, economy lamp (green) flashes continuously. Wired controller shows 11.

Fujitsu 11 on ASUG09/12/15LZAS is a serial communication error. The operation lamp blinks once and the timer lamp blinks once, and the economy lamp flashes continuously. Code 41 blinks 4 and then 1 and is the room temperature sensor. The service manual's first check for 11 is a power reset. If the blink returns, the wiring and the outdoor board are technician work.

Likely causes

  • Connection failure between the indoor and outdoor units
  • External electrical noise
  • Outdoor unit main PCB failure
  • Outdoor unit fan motor failure

Safe checks for 11

  1. Switch the breaker off, wait a minute, and turn it back on. If the same 1-and-1 blink returns, stop
  2. Technicianthe manual then checks the indoor-to-outdoor connections and the power supply at the outdoor unit
Safety firstIndoor and outdoor mini-split units carry line voltage even when the remote is off. Switch off the outdoor disconnect and the breaker before you touch the unit, and do not open either cabinet. Refrigerant, wiring and control-board work must be done by a licensed HVAC technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

A repeating 1-and-1 blink is wiring, noise, the outdoor fan motor, or the outdoor main board. Do not measure the outdoor terminals. Call a licensed HVAC technician.

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