Carrier 65: DC volts low, speed limiting

Source: Carrier manual (PDF) (opens in a new tab) ↗ · Updated

Status code65Carrier
What does Carrier 65 mean?

DC volts low, speed limiting. Supply voltage is under 197 V, or a loose wire or the inverter is limiting compressor speed. The table does not list a reset time.

Call a pro: jump to when to call a pro Equipment type: AC / heat pump
How it shows: Amber status LED on a Carrier Infinity 25VNA8 heat pump or 24VNA9 air conditioner. A short flash is 0.25 seconds on and a long flash is 1.0 second on. Code 65 is 6 short and 5 long

Carrier 65 is DC-volts low, speed limiting. The manual's voltage on this row is supply under 197 V. Causes are that low supply, a loose wire in the control box, and internal inverter damage. It is not brownout 46, which uses approximately 180 V. Code 65 has no reset time in the table. The actions are to check supply voltage and call the utility if it is low, find the loose wire, or replace the inverter.

Likely causes

  • Low supply line voltage, under 197 V
  • Loose wire in the control box
  • Inverter internal damage

Safe checks for 65

  1. Count 6 short flashes and 5 long flashes. Do not use code 46's approximately 180 V figure on this row. This row says under 197 V
  2. Techniciancheck supply voltage to the outdoor unit and contact the utility if it is low. Check for a loose wire in the unit. Replace the inverter if the damage is internal
Safety firstOutdoor units carry line voltage even when the thermostat is off. Switch off the unit's disconnect and breaker before touching anything. Refrigerant, wiring, compressor and control-board work must be done by a licensed HVAC technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Call a licensed HVAC technician. Measuring line voltage at the outdoor unit is not a homeowner check.

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Multimeter for appliance and HVAC diagnosis: guide

In this code: Low supply line voltage, under 197 V

This one is for a technician to test or replace, so we only explain it and do not link to buy it.

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