Rheem d1: No model data

Source: Rheem manual (PDF) (opens in a new tab) ↗ · Updated

Status coded1Rheem
What does Rheem d1 mean?

No model data. This is a critical fault. The furnace will not operate in any mode, including a thermostat call.

How it shows: Dual 7-segment display on a Rheem R96V / (-)96V furnace (installation instructions 92-24161-124-03): d1

Likely causes

  • Memory card missing from the furnace control, or disconnected from connector P6
  • Furnace control replaced without the original memory card installed in the replacement

Safe checks for d1

  1. Write down d1. The manual says a missing card shows d4 instead when model data is already on the network
  2. Technicianinstall the original memory card in connector P6. If it cannot be found, the manual says a replacement is ordered from ProStock for that furnace model. Power must be cycled off and on after the card is installed or the data will not be read
  3. Techniciando not install a memory card from another furnace or from a condenser or air handler. The manual says the wrong card can damage the heat exchanger
Safety firstIf you smell gas, do not touch any electrical switch or use a phone in the building; leave immediately and call your gas supplier from outside. Turn off electrical power at the furnace switch or breaker before opening any panel, and never bypass or jumper a limit, rollout or pressure switch. Gas valve, burner, venting, wiring and control-board work should be done by a licensed HVAC technician.

Capacitors can hold a charge after the power is off. Safety terms.

When to call a pro

Call a licensed HVAC technician. d1 means the furnace has no model data and will not run.

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Parts & tools for this fix

Taken from this code's causes or steps. A search link opens Amazon results and does not confirm a fit. Check the model number in the manual.

Furnace control board and low-voltage fuse: guide

In this code: Parts list for this code: Integrated furnace control

This one is for a technician to test or replace, so we only explain it and do not link to buy it.

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