Line voltage (115 VAC) polarity reversed. If twinned, check 24 V transformer phasing.
§1Likely causes
- Reversed line-voltage polarity
- Improper low-voltage transformer phasing on twinned units
§2Safe DIY steps
- Techniciancheck for correct line voltage polarity
- Technicianif twinned, refer to twinning kit instructions
§3When to call a pro
Call a licensed HVAC technician: line-voltage wiring must be corrected by a qualified person.
Find a local HVAC pro →§4Other Carrier codes
Limit circuit lockout: a limit or flame rollout switch was open longer than 3 minutes. Control auto-resets after 3 hours (see code 33).
14CarrierIgnition lockout: system failed to ignite gas and prove flame in 4 attempts. Control auto-resets after 3 hours (see code 34).
21CarrierGas heating lockout. Control will NOT auto-reset.
22CarrierAbnormal flame-proving signal: flame is proved while the gas valve is de-energized. Inducer runs until the fault is cleared.
23CarrierPressure switch did not open.
31CarrierLow (LPS) or high (HPS) pressure switch did not close or reopened.